Frequently Asked Questions
HOW LONG WILL MY SYSTEM LAST? Provided it is maintained to a reasonable level, the sail fabric will last 10-15 years. This can be extended by a further 5-10 years if you remove the sail during winter.
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DO I HAVE TO TAKE MY SAIL DOWN IN WINTER AND IF SO, CAN I TAKE IT DOWN? If you live in an area prone to snowfall, yes. The systems are not designed to withstand the weight of medium to heavy snowfall.
We provide clear and easy instructions on how to take your sail down and how to restore it.
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WHAT ABOUT STRONG WIND? Our systems are designed to withstand 150 k.p.h. winds. Provided the sail system has been installed and tensioned correctly the sail will ‘wave’ as opposed to ‘flap’.
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IS MY SHADE SAIL SYSTEM WATERPROOF? No. Shade cloth is porous so rainfall will filter thru. The amount of resistance to rainfall will be determined by the pitch on the material and the amount and type of rainfall. If it is light drizzle, the area under the sail could be protected from that fall for a good hour or so.
If you have a twin sail system, and the sails overlap, the area under that overlap provides more weather protection.
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CAN WE HAVE A WATERPROOF SYSTEM? Very useful in certain circumstances, particularly carports. By virtue of the fact that the material is waterproof it is also windproof so anchorage has to be much stronger due to the wind resistance. Water run-off is an important consideration when choosing a location and designing the system.
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WILL THE MATERIAL FADE? Most colours have an 8-10 year fade guarantee. The exception is the colour red which has only a 3-year guarantee.
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HOW LONG DOES IT TAKE TO GET MY SYSTEM INSTALLED? Usually 3-4 weeks. Peak summer season expect 4-5 weeks.
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HOW MUCH? Every system is different. Price depends on the number of anchor points, poles, and size of the sail. Our sales staff can give indicative prices on site and more specific prices when designs are presented for client consideration. A customised residential system typically is between $1,500 and $2,500. |




